Reservation enquiries  0800 NZOWNED (69 69 63)
International  +64 3 357 1919

Heartland Hotel Queenstown Enviro Award Silver3 Star Plus Qualmark Rating

With stunning views our friendly Swiss-style Heartland Hotel Queenstown brings visitors from all over the world. Access a range of leisure activities from bungy jumping to shopping from one of the best locations in Queenstown.


Heartland Hotel Queenstown has a distinctive design close to all the action in the bustling resort town. Even with the amazing views of the mountains and Lake Wakatipu you can still feel cosy and tucked away in these A-Line style chalets in the hills. 

Heartland Hotel Queenstown is linked to Scenic Suites Queenstown, with an adjoining reception area, however each hotel maintains its distinct style and quality of accommodation.

Heartland Hotel Queenstown Location

View Heartland Hotel Queenstown in a larger map

Lat: 45° 1' 56.0965" S
Lon: 168° 39' 55.4796" E
GPS: 27 Stanley Street, Queenstown

International Drivers

Are you planning a road trip through Queenstown or around New Zealand? Make sure you visit for great tips on driving safely, planning your trip and great driving routes/itineraries.

Heartland Hotel Queenstown Facilities

For your convenience the Heartland Hotel Queenstown offers...

  • Hillside Brasserie serving breakfast and dinner
  • Lobby Bar
  • 24-hour Reception
  • 24-hour Room Service
  • Guest laundry
  • Valet laundry and drycleaning service (available six days)
  • Internet kiosk
  • Amaia Luxury Spa
  • FREE WiFi available throughout hotel
  • Business services
  • Ski locker & guest locker
  • Complimentary guest parking (subject to availability)
  • Tourist information and booking service
Check-in time: 2:00pm. Check-out time: 10:00am

Heartland Hotel Queenstown Room Amenities

The 81 well-appointed rooms, including 5 Family Rooms. Many rooms enjoy spectacular lake or mountain views.

All rooms include:

  • Sky TV
  • telephone
  • FREE WiFi
  • clock radio
  • tea and coffee facilities
  • fridge
  • shower over bath
  • hairdryer
  • iron and ironing board

Rooms in the Trellis Wing feature:

  • contemporary décor
  • bedding and carpet
  • double-glazed windows
  • heat pump and air-conditioning

View Rooms
View rooms at the Heartland Hotel Queenstown can be requested but are subject to availability and therefore cannot be guaranteed. For a guaranteed view room there is a surcharge of $40.00 per night which must be paid to the hotel directly. Please contact the hotel on +64 3 442 7700 should you wish to arrange a guaranteed view room.

The Hillside Brasserie

The shared lobby area of Scenic Suites Queenstown and Heartland Hotel Queenstown is also home to The Hillside Brasserie and The Lobby Bar. These are two perfect places to unwind after a long-day of site-seeing, adventure or being on the slopes.

Opening Hours

The Hillside Brasserie is open for buffet breakfast from 6am until 9.30am Monday to Friday and 6am until 10am during the weekend. It is open for a la carte dinner from 6pm until 9pm every day.

The Lobby Bar is open from 5pm until late and is a perfect spot for unwinding at the end of the day.

International & Contemporary New Zealand Cuisine right on your doorstep

The Hillside Brasserie celebrates the very best of New Zealand’s fresh produce with flavoursome dishes from around the globe that are sure to tantalise any tastebuds. Includes Classic Chicken Coq au Vin or Indian Butter Chicken to Canterbury Pork Chop and Kumara Mash and finishing with a moreish Ginger & Butterscotch fondant.

Check out our tempting Kiwi menu options below:

The Hillside Brasserie Breakfast Menu
The Hillside Brasserie Dinner Menu
The Lobby Bar Menu

Heartland Hotel Queenstown

Please click on the Heartland Hotel Queenstown images to enlarge

Our Hotel History, Heartland Hotel Queenstown

Designed in a Swiss chalet style, Heartland Hotel Queenstown is one of the oldest accommodation complexes still in operation in Queenstown. It has always been known locally as a barometer of business levels in the town – if this hotel is busy, generally the entire town is busy. If we’re quiet, the town tends to be quiet.

Originally built in 1965, the original A-Line complex won an architectural award in the 1970s, with the Trellis Block added in 1986. Scenic Hotel Group purchased the property in 1995 and has carried out extensive refurbishments to bring the property up to the Group’s standards.

The hotel restaurant, the Hillside Brasserie, began life as a mess hall for the first Manapouri hydro-electricity tunnel project. The owner of the hotel at the time was told he needed a restaurant if he wished to attract tour groups, so he trucked the building up to the hotel as a ‘temporary measure’ and it’s still here.

Due to a lack of insulation in the old days, when it first arrived, the owner used to keep the room cool in summer by placing a garden sprinkler on the roof to keep the temperature down. Fortunately time and convenience has caught up with the restaurant and it is now fully air conditioned for guests’ comfort.

Book Now!

Check In Date
Open the calendar popup.

Contact us

27 Stanley Street
Queenstown 9300
Ph: +64 3 442 7700